Terms & Conditions

Introduction Welcome to CrystalStayHotel-pl. By accessing and using our website (www.luxtrip.pl), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website or services. 1. General Information CrystalStayHotel-pl offers a curated selection of luxury hotels, casino stays, and spa retreats across Poland. Our services include hotel bookings, travel consultations, and exclusive luxury experiences. 2. Use of Website By using the CrystalStayHotel-pl website, you agree to use the site solely for lawful purposes. You agree not to: Post or transmit any content that is unlawful, harmful, defamatory, or otherwise objectionable. Attempt to interfere with the operation of the website in any way, including introducing malware or harmful code. Engage in activities that could harm our reputation or the reputation of our partners. 3. Booking and Reservations By making a reservation through our website, you confirm that you are authorized to make the booking and agree to our booking policies. Reservations are subject to availability, and you will be notified of any changes or cancellations that affect your booking. Payment: All bookings require a valid payment method. Payment will be processed according to the terms provided during checkout. Cancellations & Refunds: Please review each hotel's cancellation policy before making a reservation. Refunds will be issued as per the hotel's policy. 4. Limitation of Liability CrystalStayHotel-pl and its partners are not liable for any damages resulting from the use of our website or services, including but not limited to: Direct, indirect, incidental, or consequential damages. Loss of data, interruption of services, or delays. 5. Privacy and Data Protection We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. 6. Amendments to Terms & Conditions CrystalStayHotel-pl reserves the right to update or change these Terms & Conditions at any time. Changes will be posted on this page, and it is your responsibility to review them regularly. 7. Governing Law These Terms & Conditions are governed by the laws of Poland. Any disputes arising from these terms will be handled in the appropriate courts in Poland.